From the monthly archives:

August 2010

YVR and WestJet first to offer 100% self-service bag tagging in North America

August 30, 2010

For the past year, we’ve been working with our friends at WestJet to launch the first 100% self-service check-in and bag tag process for an individual airline in North America. WestJet passengers (affectionately known as WestJetters) can now walk up to the kiosk at YVR, check-in, get their luggage tag and go straight to the [...]

The Crocodile has Landed

August 26, 2010
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An iconic green crocodile has been spotted loose in the Domestic Terminal at YVR. Lacoste, known for their tennis shirts with an embroidered crocodile, opened today in the C Pier of the Domestic Terminal (after security) past gate 33. The store carries a selection of branded merchandise including the latest fall fashions for men, women [...]

American Airlines Brings Home the Customer Cup

August 20, 2010

Local American Airlines employees recently earned a major customer service victory, winning the coveted “Customer Cup” for fantastic service across their whole network. At YVR, the American Airlines team serves a real mix of customers, from business and seasoned leisure customers to first-time flyers and customers getting ready for that once-in-a-lifetime cruise. The team scored [...]

YVR Welcomes First Chinese Tourists to Take Advantage of New Agreement

August 19, 2010
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With smiles and Canadian flags waving, the first organized tour groups from China arrived at YVR this week, a result of Canada’s status as an approved destination. Accompanied by DU Jiang, Vice Chairman of the China National Tourism Administration, enthusiastic travellers from Beijing, Shanghai and Guangzhou were greeted by Mounties in red serge and Airport [...]

A daily reason to visit Tokyo, Japan

August 19, 2010

Air Canada recently announced that starting January 2011, they’re adding the first and only service from YVR to Haneda Airport in Japan. This is awesome news for us and anyone travelling to Japan as Haneda is a quick 30 minutes from central Tokyo. You may not have heard of Haneda, but it’s the 2nd largest [...]

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